- What Our Privacy Policy Covers
This privacy policy outlines the handling of “personal information” collected by TeeVivo.com in various scenarios, including website visits, registration, product orders, and communication interactions. When referring to “personal information,” we mean data identifying, relating to, describing, or associating with you. Please note that we don’t control the privacy practices of websites or applications we don’t own.
- What We Collect
TeeVivo collects information from various sources based on our relationship with you. Below are examples of personal information types we collect and their respective purposes:
| Activity | Examples of Personal Information Collected | Primary Purpose for Collection and Use |
| Account Registration | When you create an account, we collect your name, e-mail address, Internet, application, network activity, such as cookie IDs and browser visits. We may also collect your birthday and zip code if you choose to provide it. You can choose to save certain information in your account to use for future purchases, such as your shipping addresses. | We use this information to maintain your account, including offering functionalities and the ability to save user preferences and transaction history. |
| Communications With Us | When you communicate with us, including contacting us for support, to provide feedback or comments or to make a request or other inquiry, we will collect your name and contact information (such as e-mail address or phone number), as well as any other information that you choose to provide to us. In some cases, we record customer service calls for quality assurance. | We use this information to respond to and/or follow-up on your issues or feedback, and to provide information in response to your requests and inquiries and personalize our services and marketing to you. |
| Promotional Communications | When you sign up to receive promotional communications from us, such as e-mail communications, mobile messages (including text and/or push notifications), and we collect your contact information. We may also collect certain information about how you interact with the emails and promotional messages we send you. | We use this information to communicate with you and send promotional materials such as discount coupon, seasonal sales. We also use this information to understand how you interact with our communications with you. |
| Purchasing | When you place an order for a product on our websites, we collect your name, shipping address, payment information, billing address, e-mail address, Internet, application, network activity, such as cookie IDs and browser visits. | We use this information to fulfill your orders for products or services, and to process your payments for such products or services. We also use this information to provide you receipts, order updates and to help spam detection. |
| Payment | All payments and transactions are handled by payment gateway. We do not store your credit card information. You can check privacy with the privacy policies of Paypal, Stripe. You can see more at: – https://www.paypal.com/us/webapps/mpp/ua/privacy-full – https://stripe.com/us/privacy |
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| Posting in Public Forums | When you post a review or comment on public space or on social media pages, or post a rating, review or other user-generated content that is relevant to us, we collect the information you share. | We use this information to understand your opinions and to provide better service and improve our business. |
- How We Use Your Personal Information
In addition to the mentioned purposes, we use personal information as follows:
To provide website access and fulfill product/service requests. To identify you during website/store visits. To communicate about orders, subscriptions, services, sales, offers, promotions, and important website/service changes. To detect and investigate security incidents or potential illegal activity. To seek feedback and inform you of website/service changes or developments occasionally.
- How Do We Share Your Personal Information Outside of TeeVivo.com
Except when required by law, we won’t share, sell, or distribute your information without consent.
- How Do We Secure Your Personal Information
We prioritize protecting personal information. Our team implements technical safeguards and security access controls, employs information security technologies and policies, and follows procedures for appropriate data disposal.
- How Long We Retain Your Data
Comments and their metadata are retained indefinitely for follow-up approval. Registered users can view, edit, or delete personal information (except usernames).
- What Rights You Have Over Your Data
Registered users or commenters can request exported personal data or data deletion. Certain data may be retained for administrative, legal, or security purposes.
- Where We Sent Your Data
Visitor comments undergo automated spam detection.
- Changes To This Policy
We may update this privacy policy, with changes posted on the website.